Privacy & Cookie Policy
Last updated: November 14, 2026
Rowdy Rides operates Rowdy’s Wild Rides and wildridesnash.com. This policy explains how we handle information when you browse our site, contact us, book an activity, complete a waiver, or receive our messages.
Your choices at a glance
You can reject optional cookies and still browse and book. Open Cookie preferences to change your analytics and advertising choices. Booking contacts are added automatically to our email contact list and may receive promotional emails. Promotional texting is not currently active. Email and text marketing choices are separate from your cookie choices. To stop promotional messages or make a privacy request, email info@wildridesnash.com.
Information we collect
Information you provide. We receive contact details such as your name, email address and phone number, along with messages and details about your group, company, event or transportation needs. For bookings, we receive information needed to arrange your activity, such as the activity, date, party size, participant details, booking reference and payment status. Waivers and safety requirements may involve additional participant information.
Payment and booking information. FareHarbor and the payment services used in checkout process booking and payment details. The information requested and the relevant notices are shown during checkout. Please do not send payment-card details through our general contact forms or email.
Information from website use. Our site and its service providers may receive your IP address, browser and device information, pages viewed, referring links, interactions and cookie or similar identifiers. The information collected depends on the service, your interactions and your privacy choices.
How we use information
We use information to answer questions, arrange and manage bookings, communicate arrival and safety instructions, coordinate activities with operators, process payments and refunds, handle waivers, provide support, prevent misuse and maintain business records. We also use website measurement to understand visits and booking activity, and contact details for the promotional communications described below. Advertising technologies can help measure campaigns and show relevant advertising when permitted by your choices and applicable requirements.
Promotional emails and texts
We automatically add booking contacts to our email contact list and may send promotional emails about Rowdy’s activities and offers. Promotional texting is not active yet. Guests may choose a separate, optional promotional-text checkbox in FareHarbor to record permission for our future program. Booking with us or accepting website cookies is not a separate opt-in to automated promotional texts.
You can ask us to stop promotional messages at any time by emailing info@wildridesnash.com or calling 615-200-0618. You can also use the unsubscribe or opt-out instructions provided with a message. Tell us the email address or phone number to remove and which messages you want to stop. Necessary messages about an existing booking, payment, safety or service issue are separate from marketing.
Promotional text terms
Program status. We are collecting optional permissions for a future Rowdy Rides (Rowdy’s Wild Rides) promotional text program. Promotional sending is not active. Selecting the FareHarbor checkbox records your choice; it does not send a promotional text.
Your permission. By selecting the separate, optional promotional-text checkbox, you agree to receive recurring promotional text messages, including automated messages, from Rowdy Rides about Nashville activities and special offers at the booking contact phone number you provide. You confirm that you are 18 or older and that the number is your mobile number. Consent is not a condition of purchase. You can leave the checkbox unchecked and still book. This permission is separate from email updates, website cookies and booking notifications.
Frequency and charges. Message frequency will vary. Message and data rates may apply under your mobile plan. Delivery depends on your mobile carrier and is not guaranteed.
Withdraw permission or get help. Before texting begins, contact info@wildridesnash.com or 615-200-0618 to withdraw permission or ask for help. Once the program is active, messages will include an option to reply STOP to unsubscribe or HELP for assistance. Until messaging starts, use the email or phone above to withdraw permission. Necessary booking messages remain separate and subject to their own notification preferences.
Records and privacy. FareHarbor stores the promotional-text checkbox answer with your booking. We use the mobile number, booking record and permission information to maintain your choice and, once connected, administer the program through our texting service provider. We do not sell or share mobile numbers or SMS consent with third parties or affiliates for their own marketing. Service providers may process this information only to support our program and related records. We retain opt-out records to honor your choice when the program launches. See this Privacy & Cookie Policy for our other data practices and contact details.
Who receives information
We share information needed to provide the services you request with booking and payment providers, activity operators, waiver providers and other suppliers supporting our business. For example, FareHarbor supports bookings, Smartwaiver supports electronic waivers, and a partner operator may need booking and participant details to run your selected activity. Old Hickory jet ski bookings may be fulfilled by NashSki. Hosting, security, communications and website-support providers also process information for their services.
Analytics and advertising providers may receive website information as described below. We may also disclose information when required by law, to respond to lawful requests, protect rights or safety, resolve disputes, or in connection with a business transfer subject to applicable requirements.
FareHarbor’s role in processing our guests’ booking information does not replace our responsibility for how we use that information. See FareHarbor’s privacy information for its own services. An activity operator or other provider may also give you a separate notice for information it handles independently.
Cookies, analytics and advertising
Essential tools. Some storage and connections support security, site operation and remembering privacy choices. Our consent tool currently remembers choices for 30 days. Clearing browser storage, changing browsers or using another device may require you to choose again.
Analytics. We use Google Analytics to understand website use and booking activity. Optional Google analytics and advertising storage start as denied until you choose otherwise. Google Consent Mode can still send limited, cookieless measurement and consent signals when optional consent is denied; rejecting cookies does not mean that every connection to Google stops.
Advertising and retargeting. Google Ads, AdRoll/NextRoll and TikTok advertising tools may use identifiers and website interactions to measure advertising or build audiences when enabled and permitted. Our AdRoll loader waits for advertising consent. These technologies can connect activity across websites and visits. Campaigns are currently paused, and automatic Google AdSense ad loading is disabled. Paused campaigns alone do not disable every measurement tool.
If advertising services are enabled, Google and other vendors may use cookies or similar technologies to select ads based on visits to this and other websites. Learn more about how Google uses information from partner sites and NextRoll’s data practices and choices. You can also manage Google advertising preferences in My Ad Center and participating companies’ advertising choices at YourAdChoices.
Changing your choice. Select Reject optional in the banner, or open Cookie preferences to manage Analytics and Marketing separately. You can return using the floating Cookie Preferences control or the button on this page. Our consent tool is configured to respect supported Global Privacy Control signals. Changes apply to future activity in this browser; they do not erase information already received by providers. Reloading after withdrawing consent helps apply the new settings to scripts already loaded.
Disclosure for cross-site targeted advertising may be considered a “sale,” “sharing” or processing for targeted advertising under some privacy laws, even without a monetary payment. Use the Marketing control to opt out of optional advertising technologies on this site, and contact us for other applicable requests.
Bookings, embedded services and external links
Booking windows, chat tools, waiver forms, videos and social or external links may connect to other providers and make information available to them. Their own settings and notices may apply, especially after you leave our site or enter a separate checkout. Our cookie choices do not automatically control every provider’s website. You do not need to accept optional advertising cookies to make a booking.
Retention, security and international processing
We retain information according to the purpose it serves, including completing bookings, providing support, meeting accounting and legal obligations, handling disputes and maintaining opt-out records. Retention can differ by record and provider. No website, storage system or transmission method can guarantee complete security.
We operate in the United States, and our providers may process information in the United States or other countries where they operate. Privacy protections can differ between countries.
Your privacy requests
Depending on where you live and which laws apply, you may have rights to access, correct, delete or obtain a copy of information, withdraw consent, or opt out of certain advertising uses. Contact us using the details below and describe your request. We may need information to verify your identity or authority to act for someone else. Some records may need to be retained for legal or other permitted reasons. Where applicable, you may also contact your local privacy regulator.
Children and participant information
Bookings and inquiries should be made by an adult. Some activities include minors, and a parent or guardian may provide information needed for participation, safety or a waiver. Contact us if you believe a child has provided information without appropriate permission or you want to ask about a child’s information.
Contact and policy updates
Rowdy Rides — Rowdy’s Wild Rides
715 Merritt Ave #104, Nashville, TN 37203, United States
Email: info@wildridesnash.com
Phone: 615-200-0618
We may update this policy as our services and practices change. The date at the top identifies the latest update. A policy update does not replace consent where separate consent is required.